Yorkshire, United Kingdom (13th September, 2012) – 3D Lockers, a website specialising in supplying lockers, shelving, racking and assorted storage and organisational equipment, have decided to add a new FAQ section to their website due to an increase in the number of customers contacting their team with common questions.
Whilst 3D Lockers has dedicated their efforts to ensuring that their company website is as user-friendly as possible, it has recently become clear to the company that customers were searching extensively around their website for the answers to particular queries; these range from details on payment and delivery, to a definition of ‘nesting’.
3D Lockers realised that it was possible that they may lose some customers due to this lack of readily-available information, as their customers weren’t being given full details of the level of service to expect from the business.
In light of this, 3D Lockers has taken the time to listen to the questions customers have been asking and have compiled a selection of the most commonly asked questions to form a designated FAQ page on their website.
A spokesperson for 3D Lockers commented: “We have created an easy-to-read question and answer guide where everything is answered in one place. Hopefully now all those little queries or doubts will be taken away and make browsing our website a more user-friendly experience for customers.
“We will continue to monitor further questions from our calls and add to the Q&A in the future. We see this as an evolving process, as it is all-around beneficial to keep our customers in the picture and up to date on our current processes.”
For more information on 3D Lockers’ storage solutions, please call 01924 240291 or visit www.3dlockers.co.uk.
About 3D Lockers:
3D Storage Systems (UK) Ltd is an independently owned company backed by UK trade manufacturers, covering product ranges such as lockers, cupboard, shelving, racking, mezzanine floors and partitioning. With over 25 years’ experience within the materials-handling industry and a background of design and project management, 3D Storage Systems (UK) Ltd has the ability to offer high-quality, cost-effective solutions for clients’ storage equipment needs.
3D Storage Systems (UK) LTD
Horbury Business Complex
Old Town Hall
Tel: 01924 240291