England 23/07/2013 – In an effort to simplify things and reduce costs many UK firms are reviewing every aspect of their business, this includes which telephone system they use.
Most firms woke up long ago to the fact that VOIP or IP was the way to go. However, not all of them followed that route. Up until a few years ago there were problems with reliability and call quality. Today, those problems are solved and as a result firms who want to update their phone systems are increasingly opting for that kind of solution. They are increasingly approaching specialist telephony and communications firms, specifically asking about VOIP/IP communications systems. Many are pleasantly surprised at how much the cost of these systems has fallen in the past few years and by how reliable they now are.
Given that the main reason firms are interested in these phone systems is cost, it is not surprising that firms who work across multiple sites are showing an interest in unified communication systems as well. Using a unified system allows a company to considerably reduce their inter site communications as well as their off site communication with customers and suppliers. When this is pointed out they are naturally very interested in taking advantage of these unified telephony systems. The London based bakery firm Hummingbird Bakery saved 50% on these kinds of calls when they had a SIP trunking system installed by Unificomms – Cisco Unified Communications Solutions.
Adrian Mierzwinski, from Hummingbird Bakery commented that “Thanks to the professionalism and expertise of Unifi Communications, we now have a phone system and IT partner that helps us sell more, and do more for our customers. For a business that’s growing as fast as ours, that’s hugely important”.
More small businesses benefiting from new phone technology too
However, it is not just large firms who are benefiting from the new phone systems that have become available over the past six or seven years. Small businesses are also using the specialist IT services of Unificomms to update their phone systems and take unnecessary cost out of their businesses.